Up, Periscope: TVO advances digital transformation via Twitter video platform [Portfolio]

TV Ontario (TVO)’s The Agenda is broadcasting on a new channel.

As part of the publicly-funded education station’s digital transformation, its flagship current affairs program is now available on Twitter, via Periscope, at the same time it airs on television.

TVO’s choice of Twitter was serendipitous in many ways, said John Ferri, TVO’s VP of current affairs and documentaries. The channel had people attending the Online News Association Conference in the fall, as did Twitter. “They were moving in that direction and thought we would be a good partner,” he said. “We thought the alignment was great because Twitter is a platform that resonates with our existing audience and the audience we’d like to reach.”

Read my full article on ITBusiness.ca.

B2B firms’ commerce goals outpacing their digital capabilities, study finds [Portfolio]

Those pesky legacy systems could be costing you a big business deal.

CloudCraze’s recently released 2017 B2B Digital Commerce Imperative Report found that for many B2B brands, legacy commerce systems are proving to be a barrier to digital transformation, preventing organizations from providing the agile, flexible buying experience customers demand.

In fact, the report found that as many as 70 per cent of companies have lost a business deal because of an ordering-specific pain point, and 31 per cent say they’ve missed out on at least $2 million in sales. According to CloudCraze, these numbers reflect an inability to accommodate the complex needs of today’s buyer because as a B2B business, they are relying on outdated commerce systems: More than 65 per cent last updated their systems more than two years ago, before Software-as-Service (SaaS) had matured.

Read my full article on ITBusiness.ca.