Expanding into new markets is a challenge in and of itself, but when it’s a complex business and your financial management software can’t keep up, it’s time to make some changes.

Vancouver-based Skoah Inc. is a small chain of shops that offer facial products and treatments to its customers in 15 stores, some of which are franchises. Company president Christ Scott said that as the company looked to expand to the United States, those complexities could not be accommodated by its QuickBooks accounting software – it didn’t integrate with its Point-of-Sales (PoS) system.

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Gary Hilson is a freelance writer with a focus on B2B technology, including information technology, cybersecurity, and semiconductors.