Tag: artificial intelligence

AI is enhancing diverse computer vision technologies [Byline]

/ Gary Hilson

Autonomous vehicles have been driving advances in vision technology, but vendors are targeting other practical applications because broad adoption of self-driving vehicles appears to be taking longer than expected.

Virtual reality (VR) and augmented reality (AR) both have need of improved cameras and sensors for practical use cases, while the trend toward “uncaging robots” for industrial applications such as warehouse fulfillment and manufacturing requires smarter vision technology, which spans 2D cameras to 4D LiDAR.

Layering artificial intelligence (AI), machine learning, and neural networks onto computer vision technologies further expands the many applications for a wide range of sensors and cameras.

Read my full story at Fierce Electronics.

Gary Hilson is a freelance writer with a focus on B2B technology, including information technology, cybersecurity, and semiconductors.

AI boosts optical connectivity demand [Byline]

/ Gary Hilson

Cloud computing raised expectations for data speeds, but artificial intelligence (AI) workloads are placing even more pressures on bandwidth to move data faster and reliably.

While protocols like the Compute Express Link (CXL) are helping to optimize where data is stored so it is closer to where it needs to be, connectivity remains crucial to moving it as fast as possible. After a dip in adoption, optical transceiver technology is seeing an uptick to scale AI in the data center by companies like Amazon and Google, while connectivity is getting baked into full-stack systems along with hardware and software.

Read my full story for Fierce Electronics

Gary Hilson is a freelance writer with a focus on B2B technology, including information technology, cybersecurity, and semiconductors.

Optimizing customer service will be driven by AI and collaboration, Salesforce says [Portfolio]

/ Gary Hilson

The future of exceptional customer service will be a united front powered by artificial intelligence.

That’s the theme of Saleforce’s Second Annual State of Service Report, which surveyed more than 2,600 customer service professionals worldwide to better understand how smart technologies are affecting service protocols and how service leaders are responding to customer expectations.

For example, the report found that 64 per cent of consumers and 80 per cent of business buyers expect companies to respond in real time.

Read my full article on ITBusiness.ca.